Post offered
Customer Success Representative with German
Form
Full-time job
Recruitment date
08.04.2024 – 30.04.2024
Location
Kraków, ul. Wielicka 20
Number of vacancies
1
Telephone number
+48782782408
Official e-mail address
anna.rajzer@teleperformance.com
Requirements
- Fluency command of German and English- both mandatory,
- Proficiency in MS Office,
- Capacity for innovative thinking and problem-solving,
- Minimum 1 year of sales experience.
- Optional: Knowledge of the virtualization industry and the ability to relay information to potential customers,
- Knowledge of Salesforce.com
Responsibilities
- Monitor expiring contracts, contact customers up to 3 months prior to contract expiration, and provide an offer for continued support and products,
- Collaboration with end users and internally with the sales team,
- Handling customer inquiries, up-selling, and upgrading products,
- Actively pursuing the list of lapsed customers, end users, and channel partners to sell reinstated products,
- Assisting in the negotiation of contracts or maintenance agreements.
Employment conditions / Company offers
- Employment contract with very attractive salary package (11000-15500 PLN gross/ month),
- Refer a Friend program- you can earn bonuses 500-2000 PLN,
- For the first 3 months of work, you will receive a guaranteed bonus so that you’ll already receive a bonus during your induction period,
- Continuous investment in your competence development,
- A package of employee benefits: private medical care in Medicover, Medicover Sport card, internal training,
- Hybrid work - we provide all the equipment to work from home,
- Free access to a language learning platform,
- You are invited to events at both: Teleperformance and Veeam :)
How to apply
To apply, fill out the short form and add your resume at the link: https://system.erecruiter.pl/FormTemplates/RecruitmentForm.aspx?WebID=f876aeb3950c481b8163a1c7c30e9176
Sector trade
Sales, customer service