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International Paper Polska sp. z o.o.

Junior Invoicing and Dispute Management Analyst

Job - Full-time job
Post offered
Junior Invoicing and Dispute Management Analyst
Form
Full-time job
Recruitment date
12.04.2024 – 12.05.2024
Location
Kraków
Number of vacancies
1
Telephone number
122526578
Official e-mail address
ippolandrecruitment@ipaper.com
Requirements
  • Fluency in English, additional knowledge of French or Spanish would be a plus
  • Previous work experience in OTC or customer service would be a plus
  • Understanding of business processes and problem solving skills
  • Working knowledge of MS Office (mainly Excel)
  • Ability to work with limited general supervision
Responsibilities
  • Creation of financial documents in internal billing systems
  • Documents upload to client’s portal
  • Daily reconciliation between our and client’s systems
  • Handling all the disputes and reclamations of customer’s in scope, making sure all claims are addressed to appropriate departments and resolved timely
  • Overseeing Invoice Adjustment process, obtaining all necessary approvals (based on internal Delegation of Authority matrix) and creation of adjustment in internal billing systems
  • Collaborating closely with Customer Service, Collection and Credit Teams, as well as Box Plant facilities teams; building a strong relationship with our external customers;
  • Ensuring internal controls are put in place and policies are respected
Employment conditions / Company offers
  • LuxMed private health care services for the employee and for their closest family
  • Social Fund benefits
  • Mental health and wellbeing support for employee and close family
  • Flex work arrangement with possibility to work from abroad (based on IP regulations)
  • Performance bonus
  • Trainings and language classes
  • Great office location
How to apply
Please apply via link: https://bit.ly/49yNzC0
Sector trade
Finance, banking, accounting

Office of Careers Service is not responsible for the content and credibility of published offers.

Published by: Grażyna Wojdyńska

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